Key Replacement at Mercedes-Benz of Macon

 

Your Security is Our Priority

At Mercedes-Benz of Macon, we're here for you when you (or an authorized representative) need it - Genuine Key Replacement is now available.

What You Need
To have a replacement key made for your vehicle, Mercedes-Benz requires you (or an authorized representative) to provide the following documentation:

  • Original vehicle registration or title
  • Vehicle owner's driver's license, passport or government-issued identification card.
  • Vehicle must be present during key pick-up for synchronizing/programming.

Your Mercedes-Benz Experts in Macon
Whether you're in Forsyth, Milledgeville, or Warner Robins, we're your experts on everything Mercedes-Benz here at Mercedes-Benz of Macon. For more information on key replacement and other available services, visit our service and parts center in Macon today.


Frequently Asked Questions

Can I have a used key reprogrammed?
No, each key is tied to your Mercedes-Benz unique VIN.

Can I order a key over the phone?
To ensure our customers are protected, we require all keys to be ordered and received in person.  

What documentation is required when ordering a replacement key?
For vehicle owners: Original copy of vehicle registration or title, Valid Driver's License, passport or government-issued identification card. For Authorized Representatives: Original copy of vehicle registration or title, Vehicle owner driver's license, passport or government-issued identification card, Signed and dated letter of authorization from the owner of the vehicle.

Can I return a previously purchased key?
No. Once we program a key for your vehicle, it is permanently linked to that VIN and cannot be reprogrammed.

I lost my key; can it be disabled?
Yes. Speak with a service technician for more information.

How Can We Help?

* Indicates a required field